Frequently Asked Questions

Where do I purchase tickets?

  • Tickets are available for purchase online via Tix123 at Tickets will also be available for purchase at Rocky Mountain Wine, Spirits & Beer (225 58th Ave SE, Calgary). Please note that tickets will only be sold at the door if available.
  • We strongly recommend that you purchase your online tickets directly from Tix123 only, and that you do not purchase tickets from third party ticket sellers. We reserve the right to refuse entry to any and all online ticket holder(s) who cannot (upon request) provide proof of payment by producing the credit card the tickets were purchased with, as well as the address, phone number, and email address that the tickets were booked under. Consumers who cannot show the necessary proof of purchase may be denied entry into the event and will not receive monetary reimbursement.
  • Visa or MasterCard are accepted to purchase tickets. We do not accept American Express or Visa-Debit Cards.
  • Winefest sessions tend to sell out quickly, so be sure to purchase your tickets in advance!

How much do tickets cost?

  • Ticket prices vary by city and by session. Be sure to verify the city and session you are purchasing tickets for before confirming your order.
  • GST will be charged on top of the listed ticket price.
  • A service fee will apply to all ticket purchases.

What does the ticket price include?

  • Your ticket includes an all-inclusive sampling of wines from the world's most celebrated regions, delicious hors d'oeuvres, and a complimentary wine glass!

Should I eat before coming to Winefest?

  • Winefest features a variety of delicious hors d'oeuvres for you to try along with your wine samples. We do recommend having a bite before heading down, as the samples are cocktail-sized and are not meant to replace a large meal.

Can I exchange/refund my tickets?

  • Refunds and exchanges may be requested up until January 31, 2020; however, each refund and exchange processed will be subject to a $25 + GST processing fee per transaction. A request to exchange tickets for a session that has sold out will not be granted. Absolutely no refunds or exchanges will be processed after January 31, 2020, for any reason.

Can I purchase tickets for other people?

  • Yes. All of the tickets are code specific and once they are scanned at the door, the tickets will become void. Duplicate tickets will not be accepted.

Is there a coat check at Winefest? If so, how much is it?

  • There is a coat check available for your convenience. Coat check is an additional charge; please have cash on hand if you choose to check your coat. Depending on the venue, coat check is between $4 – $5. We recommend checking your coat to free your hands to better enjoy sampling throughout the tasting session.

Is there a dress code?

  • There is no official dress code for Winefest. Most people wear attire that they would normally wear out for a nice dinner or an evening out with friends.

When is the best time to arrive and enjoy the event?

  • We recommend trying to arrive 15-30 minutes before the doors open to get in line, and get your complimentary wine glass.

Where can I find the wine listings and food menus?

  • Wine Listings and Food Menus can be found on the Winefest website ( on each city’s page.

How can I find the products that I tried at the event?

  • has information on the location of almost all the adult beverages available in the province! Visit to find out where you can purchase the wines you tried at Winefest.

Can I bring my child/baby?

  • All attendees must be 18 years or older. Absolutely no minors, including infants, are permitted to attend.

If you have any additional questions, please contact us at 403-228-0777 or email [email protected].